Global Resources provides strategic analysis, practical planning and implementation tools, management services, and confidential advice and counsel for clients investing in or managing ICT and infrastructure projects, especially in high-risk, resource-constrained environments.

We are fluent and experienced in the three core languages that comprise the ICT and infrastructure field (technical, commercial and policy) and bring extensive expertise and experience evaluating and managing the related business, regulatory, operational, institutional, and range of project challenges that can require:

Note: Global Resources has conducted multiple projects in many of countries noted below and throughout our website. For this reason, project descriptions that link with an Expertise area may directly or indirectly correlate; for a complete list of our Clients by country and region, visit our Clients page.

Advisory Services (Board of Directors; Ministerial; Director General; CEO/COO/Senior Management)

Contract Evaluations, Mediation, Negotiation, and Arbitration Services

Data Networks and Warehousing

Defining, Staffing and/or Managing Cross-Cultural and Multi-Functional Work Teams

Due Diligence (project evaluations including budget and financial analysis; designing and evaluating project scopes, deliverables and timelines; technology and/or network analyses; multi-function and cross-cultural team designs and evaluations; senior management characteristics and capabilities; policy and legal analyses; project contracts, terms and/or conditions; conditions of assets; related items)

Due diligence is the process of systematically evaluating information (i.e. verifying that information is what it is proposed to be and assessing circumstances surrounding a current or proposed situation). A due diligence is usually carried on by a party (such as a consulting firm) who is not affiliated with the situation or issue being evaluated, but has the experience and expertise to understand the context and relevant issues that exist and/or may arise during the due diligence process.

Due diligence work is generally conducted for a client who is contemplating a new project or investment, business transaction (such as an acquisition or merger), or related matter that can impact an organization and its investments and operations. The primary purpose for conducting a due diligence is to ensure that a client is provided all information with which to evaluate the pros, cons, risks, and issues involved and underpinning a potential investment, project or strategic action.

Global Resources conducts a thorough due diligence as part of every client project; the intensive, multi--faceted assessment often includes political, economic, regulatory/policy, technical, historical, legal, financial, organizational, managerial and other context-specific issues. To learn more about our due diligence work, please review any of our projects on our Geographic Experience page.

Electric Utilities and Telecommunications

Emergency Management, Response and Recovery Systems

Financing, Insurance and Foreign Direct Investment (international and regional development banks, commercial banks, development/aid associations, NGOs, regional commissions, related global/regional/local project financing institutions)

Government/State/Private Networks (e.g. high-level confidentiality; national security; customs; justice; taxes; citizen data; other sensitive concerns)

ICT Professional Development

For more than twelve years, Global Resources designed and delivered a full-range of management education programs for technical and senior professionals seeking a "MBA" type education (mbapowerpak.com/Global_Resources.html). Via programs that ranged from ½ day seminars to multi-day accredited courses, we educated over 3500 senior managers from over forty-five nations in state-of-the-art managerial, strategic planning, competitive service marketing, information technology, financial analysis, and related operational, organizational, and interpersonal business concepts.

While we no longer offer MBA PowerPak or our other 20+ programs, our consulting professionals continue to utilize these core materials in our client work, particularly with ICT and infrastructure projects that involve accelerating rates of technological change, new service and operational models, and the complex planning (associated financial, institutional and organizational challenges) that arise from these market forces. We also draw upon this institutional competency when conducting our due diligence work, and we continue to share these valuable models and tools as part of our ongoing technology (knowledge) transfer with all our clients.

Institutional, and Organizational Planning and Management

Intellectual Property Protection (including Patent, Trademark, Copyright, Infringements and Protection; Digital Media; related items)

Network Infrastructure Planning and Management (wireline; wireless; internet/VOIP; data networks (legacy systems integration, migration, security), related items); internet/hosted systems; rollouts; field trials; standards; related items)

(Requirements Definition and Mapping; Application and Technical Architectures; Module Designing and Building; Data Conversion; Documentation; Business System and Performance Testing; Training; Production Migration; Remote Site Installations and Implementations)

On-Site Project and Operations Management

Global Resources performs project analyses, competitive assessments, due diligence, and other client work remotely; however, the majority of our projects are performed on-site and in partnership with our clients.

Ports (including Port and Supply Chain Management), Customs, Immigration and Security Planning and Management

Procurement and Request for Proposal (RFP/RFQ) Design and Management (defining business objectives and requirements; creating short-lists; designing and/or monitoring fair and transparent RFP release and evaluation processes; vendor, functional, and technical and integration requirements; implementation, and cost and budget requirements; usage scenarios/work flows, timing and support requirements; managing vendor demos, trials and meetings; contract negotiations; related items)

Project Analysis, Definition and Management (vision, project scope/terms of reference, operational parameters, tasks and deliverable, budgets, staffing, timelines, RFPs, related items)

Project Troubleshooting

Regulatory and Policy Planning and Management (regulatory models and institutions; sector restructuring and liberalization; privatization of government-owned ICT providers; operation and regulation of telecommunications systems; interconnection; universal service; number portability; spectrum planning and management; urban/rural trends and planning)

Sector Planning and Assessments (multi-year ICT sector plans and reviews; national, regional and local development plans; strategic investment; commercial and regulatory planning)

Note: Global Resources assesses all clients’ and/or countries’ ICT project and sector context prior to conducting any project work; these projects represent broader or multi-year analyses.

Strategic Business Case Design and Analysis

Strategic Marketing and Operations Management

Technology Parks, Zones and Cities

Transportation and Telecommunications (air traffic control; RFID systems; supply chain management; technology-intensive aerial and GIS mapping; data systems for enhanced customs security, trade logistics, and transportation management)

Global Resources has worked with the following ICT and infrastructure technologies and their related policy and commercial issues in our more than 20 years and 75 projects that serve private and public sector, and non-governmental clients around the globe:

ATM
Broadband Networks
Cable TV and Networks
Cellular/Wireless Networks/Base Stations
Cloud Computing
Customer Relationship Management (CRM)
Customs Reform
Database Integration/Legacy Systems
Data Networks and Data Warehousing
Disaster Planning & Response
E- Commerce
E- Government
E- Learning
E- Procurement
Electronic Records Management (ERM)
Fiber Optic Planning/Undersea Cables
Financial Management Systems
Geographic Information Systems (GIS)
Internet/ISP: Access/Delivery
Maintenance Repair & Overhaul (MRO)
Network Planning & Management
Outside/External Plant (see also wireless local loop)
Pilot Projects
Postal Modernization
Public Data Networks
Public Switched Telephone Network (PSTN – circuit switched networks)
RFID/Supply Chain Management
Satellites: Planning/Management/Services Delivery
Spectrum Monitoring, Management & Planning
Standards
Switching Planning/Multi-Technology Network Integration
Tariff Analysis/Planning
Teleport/Gateway Planning
Traffic Engineering/Planning
Transmission Planning
Transportation and Trade Planning and Security (including networks, logistics, port and supply chain security)
Utility/Power/Telecom Applications
Voice over Internet Protocol (VoIP)
VSAT Networks
Wireless Local Loop (including broadband wireless access (BWA), radio in the loop (RITL), fixed radio access (FRA) and fixed wireless access (FWA))
Wireline Networks
Wireless Networks